66% Of Hotel Guests Want VR Tours, 59% Voice Assistants

 

All kinds of technologies are on the way, ranging from facial recognition to virtual reality tours of hotels. Here’s what hotel operators see ahead:

• 72% — Guest recognition by full biometrics within five years
• 72% — AI-based systems that leverage guest preferences to make targeted dining recommendations will be mainstream by 2025
• 68% — Virtual reality will be widespread for staff training by 2025
• 64% — Virtual reality will be widespread for guest entertainment on property by 2025
• 63% — Monitoring via wearable device will be in use within the next five years
• 41% — Guests will be more likely to visit an establishment with greater frequency if they are recognized without having to give their name

Source: 66% Of Hotel Guests Want VR Tours, 59% Voice Assistants 04/17/2017